If you have any questions, concerns, or comments regarding the Bottega Veneta online shop, please feel free to contact us. Our customer support team will be happy to assist you.

Inquiries via email

support@jp-bottegaveneta.com

We usually respond within 1-2 business days. If your inquiry is urgent, please include "Urgent" in the subject line.

Information to prepare when making an inquiry

Please include the following information in your inquiry : • Order number (if your inquiry concerns your order)
• Your registered name
• Your registered email address
• Details of your inquiry

Providing the above information will allow us to assist you more efficiently.

location

Bottega Veneta,
5-6-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan

Business Hours

Monday to Friday: 10:00 AM to 6:00 PM (Japan time)
Saturday, Sunday, and public holidays: Closed

* Inquiries received on weekends and public holidays will be handled sequentially from the next business day onwards.